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Destiny Solutions Professional Services Consulting

Give your team an edge with seasoned consultants who bring together industry best-practices and higher education domain expertise.

Operational Health Check

The Operational Health Check (OHC) is designed to optimize staff usage of Destiny One and address questions, issues or new requirements identified by client schools since their initial implementation of the software.

The proven 3-step OHC process lets colleges and universities benefits from best practices, expertise, and management strategies developed by leaders across the Destiny Solutions community.

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Project Management Consulting

Deploying a new system—and adopting its associated best practices—can be challenging. With so many stakeholders and competing priorities, you need guidance, process support and PM tools to keep the project on track.

Destiny Solutions’ Professional Services Team can provide you with onsite or remote support during project implementation. Our team of PMP-certified consultants coach your staff to use project management toolkits, processes and best practices in addition to identifying risks and developing risk mitigation strategies.

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Business Analyst Mentorship

From solution design to documentation to systems integration and more, the process of launching Destiny One can take Business Analysts out of their element and leave them in need of support.

We can train your staff on business analysis best practices and methodologies, stakeholder management, documentation of use cases, cost benefit analysis, and process modeling to set your organization up for success with Destiny One.

Product Training

Get the most out of Destiny One by ensuring staff are trained to leverage the unique functionalities, processes and automations built-in to the software.

We have a comprehensive repository of planning guides, worksheets, primers, quick reference guides, checklists and training videos—all available on the GROW! Community Portal—to help you through the implementation. If self-directed training is not your team’s preferred approach, Destiny Solutions’ Professional Services Organization can provide you with additional product training either remotely or onsite.This product training is available for any of separately licensable Destiny One modules.

Business Process and Change Management

Significant process or system change is never easy, but is essential to supporting the ongoing success of your organization. Leveraging change management best practices can ease the transition to a new system, and ensures employees are engaged and bought in, saving you precious time and resources.

Destiny Solutions’ Professional Services team helps you manage change effectively. We coach your project team to design and develop future-state business processes, support your project team with change management best practices, assess and review business process performance, and make recommendations to improve efficiency.

There’s also an expertise that comes when you bring in somebody who has knowledge from supporting the product for other clients. They brought that world vision to us and helped us to broaden our narrow vision.

Robert Wensveen | Associate Director of Continuing Education, University of Calgary

Improving Software ROI at the University of Calgary

Destiny Solutions' Operational Health Check is helping University of Calgary Division of Continuing Education improve their operational efficiency by ensuring they leverage the full potential of the Destiny One student lifecycle management software.