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Destiny Solutions Implementation Services

Software implementations can be time-consuming, challenging and cumbersome. The Destiny Solutions Professional Services team provides subject matter expertise, mentoring, and best practices from previous implementations to get clients live as quickly as possible with maximum return on investment.

We have a strong track record of successful implementations and attribute this achievement to our trusted team and our proven implementation process.

The Process

Destiny One® is built specifically for continuing education, workforce development, and other non-traditional divisions and includes numerous industry-best practices processes and workflows. Because of its highly flexible infrastructure, most of our clients require minimal to no customizations or custom integrations and are able to go-live quickly simply by configuring Destiny One to suit their specific requirements. Although each project is different in terms of size, scope and schedule, we use a standardized and repeatable five phase implementation process:

  • Preparation
  • Onsite Workshops and Project Definition
  • Implementation
  • User Acceptance Testing
  • Go Live Planning

Across each phase, we use PMI-certified processes and controls that are designed to rapidly analyze your unique business practices and promote effective change management throughout your institution.

We also provide a wide range of collateral to support you through the implementation journey. This includes a comprehensive implementation planning guide, implementation worksheets, primers, quick reference guides, checklists and training videos – all of which are available on the GROW! Community Portal.

The Team

Our implementation consultants are certified experts who specialize in modeling best practice business processes for non-traditional higher education divisions. Each implementation involves multiple stakeholders, including highly-skilled developers and quality assurance analysts who work on our client projects to ensure each element of the implementation is managed to the highest standards.

In addition to having strong backgrounds in Computer Science, the Professional Services team members have a number of certifications including Project Management Professional (PMP) and Certified Business Analysis Professional (CBAP).

Implementation Services Packs

We offer three implementation Services Packs in order to align with your project scope, complexity and available project resources. Irrespective of the option you select, we provide the tools, framework, industry knowledge and subject matter expertise to enable an efficient, logical and effective implementation.

  • Quick StartThis pack is specifically designed for clients who do not have an existing registration system or have an extremely strong project team who require a minimal level of support from the Professional Services team during the implementation. A Quick Start implementation typically requires 2-4 months.
  • GuidedThis implementation service pack is the most common option with an average project duration of 4-6 months. It offers additional guidance, but clients selecting this package still need to have internal staff available to execute on implementation work. This implementation services pack makes sense for clients who require limited or no customizations, no custom integrations, minimal data migration support, and a standard level of support and guidance throughout the project from the Professional Services team.
  • MentoredA mentored implementation project typically requires 6-10 months. Customers who require this package generally have a significant number of customizations and integration requirements as well as a sizeable data migration requirement. The increased scope extends the project duration and requires additional time for subject matter expertise and mentoring.

Destiny Solutions Professional Services team also offers consulting services, before, during and after go-live.  

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