Position Summary

Position: Business Analyst
Company: Destiny Solutions
Location: Toronto, Ontario, Canada
Travel: Some required
Start Date: Immediate
Status: Full-Time Permanent

Are you interested in translating an idea into a product? Do you like interacting with both business and technical team members? Do you think agile is more than just a concept? Do you strive to make usability a core concept in software products? Do you love working with clients and delivering them software that solves their business problems?

If so, we are seeking an enthusiastic, motivated, Business Analyst who isn’t afraid to roll up their sleeves and take advantage of the new challenges and opportunities offered by a growing young company.

We are not looking for only senior analysts – We are looking for those individuals at any point in their career who know that they have the skill and the art to be a strong participant in our delivery process.

We work in a small dynamic environment with flexible work hours and are an equal opportunity employer. We also provide our staff with many opportunities for both career and professional development. In this role, you will be given an opportunity to be a major contributor to building the next-generation of Continuing Education business solutions. Come join us at Destiny Solutions, where your opinion matters, your experience is valued and interesting work will be part of your daily routine.

Skills & Qualifications:

• Outstanding communication and client management skills
• Strong project management skills
• Experience with business system design and implementation
• Experience working in a professional services capacity
• Attention to detail
• Excellent verbal and written communication skills
• Excellent problem solving skills
• Excellent teamwork skills
• Strong working knowledge of Microsoft Project, Office & Visio
• The ability to quickly grasp, articulate and document complicated business & technical issues
• A familiarity with the entire software development lifecycle
• The ability to develop and maintain strong client relationships
• Knowledge of the basic principles of financial accounting
• Experience in systems integration an asset
• Experience in packaged enterprise software implementation (e.g. SAP, PeopleSoft, Great Plains) an asset
• Education industry application experience an asset

Responsibilities

• The successful candidate will lead consulting engagements with client staff to understand their complex business needs and translate those needs to documented business requirements. They will be responsible for bringing those requirements back and working with the product group to determine how the system can be configured or altered to meet them.
• During those engagements, the Business Analyst will respond to questions and influence the client regarding current and potential system inputs, processes, and outputs. They will conduct research and analysis into the nature, effect and results of system problems. The Analyst will also develop detailed business user requirements, system documentation, workflow procedures, and data modeling. From a project management perspective, the Analyst will negotiate plans, time frames and trade-offs while ensuring the client understands the final results of the project.
• After scope has been established, the analyst will be the gatekeeper of the change request process, reviewing requested system changes and developing detailed specifications for implementation. They will then communicate system changes, costs and schedule impact to all levels of both the client and internal organizations.
• The analyst will ensure current and accurate system documentation, coordinates and or performs testing of system modifications, and develops, provides, or coordinates system training, educational tools and materials.